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General Purchase Terms

ORDER, PRICES AND PAYMENTS

Each customer receives a detailed quote for the selected product. After reviewing the offer and expressing the desire to order the product, the customer sends his data and delivery address. The seller creates the order and emails to the customer, the order is valid as a purchase contract.

Each item is given with the price including VAT (except for sales for the company), shipping is added. Payment and delivery terms are specified in the order

Shipping conditions are given in the order

WITHDRAWAL FROM A PURCHASE AGREEMENT

Some of our products: swimming pools, swimming pool roofing, selected swimming pool equipment are called specially made goods. Products are manufactured in accordance with the wishes of customers, which are specified in each order (size, model, color, special preparation for assembly). This also applies to all products that are in stock for immediate delivery.

The customer's right to withdraw from the contract (withdrawal period) is valid for 14 days. The customer must send us a request to withdraw from the contract in writing. The cancellation period begins on the day the customer receives the item or a significant part of it. If the contract concerns an item on order - or a product that is clearly personal, the cancellation period begins from the date of the order.

AFTER USING THE RIGHT TO WITHDRAW FROM PURCHASE

You are required to keep the product in good condition as at the time of receipt. You can't use it, but of course, examine it carefully. If the item is damaged or lost due to negligence, you will lose the right to withdraw from the contract.

GUARANTEES AND SERVICES

GUARANTEE FOR GLASS FIBER POOLS

P.H.U. ANITA provides a 10-year warranty on the product design

The warranty covers:

1. P.H.U. ANITA guarantees to the end user that the above mentioned products will be free from errors in terms of materials and workmanship during the above mentioned periods, e.g. purchase.

2. P.H.U. guarantee ANITA covers only those defects that will be detected during normal use. The warranty does not cover other problems, including:

- installation not in accordance with the manufacturer's instructions

- improper use of the product

- scratches, external discoloration if they occur due to misuse

- damage caused by renovation or renovation, if not carried out by the supplier

3. If P.H.U. ANITA will be notified of defects or lack of goods covered by a valid warranty, the goods will be repaired or replaced, but P.H.U. ANITA reserves the right to decide what to do.

4. The object offered in return may be new or almost new, but in terms of function comparable to that mentioned.

5. If PHUANITA cannot repair or replace a defective product covered by a valid warranty, it is obliged to pay the value of the product in the amount corresponding to its price upon purchase after a reasonable period of 30 days from the date of notification. .

6. If PHUANITA is unable to deliver the ordered goods covered by a valid warranty, it is obliged to pay the value of the goods in the amount corresponding to its price when purchasing / ordering, after a reasonable period of 30 days from the date of notification.

7. If the end of purchase / ending of the product depends on the fault of the customer, all related costs are borne by the customer.

8. P.H.U. ANITA is not responsible for the costs of disassembly or assembly of goods during the implementation of the warranty, if it has not performed the turnkey contract.

9. P.H.U.guarantee ANITA remains valid in every country where the company delivers its goods.

10. Unusual color shades are not covered by the color guarantee.

11. The warranty is only valid with proof of purchase.

12. Standard colors according to P.H.U. ANITA become light blue and white.

13. If the customer reports a defect or error in one of the PHUANITA products, when he caused it himself, and the complaint resulted in the PHUANITA representative coming to the customer, the customer bears individual responsibility for all costs.

14. CUSTOMER (end user) must check and sign to prove to the seller:

- Ph value (7.0-7.4)

- Chlorine number (0.5-1.0)

(not applicable to customers who have a salt chlorine or automatic chlorine and pH dosing)

- Water temperature (up to 30 degrees)

GUARANTEE ROOFING AT THE POOL - 24 months

WARRANTY ON EQUIPMENT WARRANTY - 24 months

INSTALLATION GUARANTEE (pool or pool roofing) - 24 months

PRIVATE POLICY

"By placing an order with us, you provide your person /. In connection with registration and order, you agree that we store and use your information in our company in order to perform the contract with you. Under the Personal Data Act, you have the right to receive information that we have registered for you. If it is incorrect, incomplete or irrelevant, you can ask to correct or delete the information. If so, please contact us by email. "

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